The small variation: In case you are looking for exclusive gemstone or special wedding gift, Leibish & Co. features a strong supply of high-quality, colorful, and conflict-free expensive diamonds and gemstones. The family-run company has been operating meet older woman online since 1998 with your own touch that has had received recurring company worldwide. Leibish & Co. makes it easy buying loose stones or to utilize the free of charge “Design your own personal” device to bring your own perfect little bit of jewelry to life. With years of experience and good craftsmanship under its belt, Leibish & Co. is found on the brink of expanding its stock to watches and various other accessories.
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Whenever Leibish Polnauer founded 1st online diamond company in 1998, it took almost an entire time to upload one picture and description to their website â but he had been a visionary just who watched prospective in fledgling field of e-commerce. “When he sees the potential in a concept, he’ll do everything in his power to advance with it,” stated Benji Margolese, Director of material promotional for Leibish & Co.
Leibish produced a successful, family-run procedure together with his spouse and children providing in authority positions. They’ve cultivated an effective online business with workplaces positioned worldwide. Leibish & Co. is actually a leader in distinctive coloured diamonds and gemstones being difficult to find elsewhere. The diamonds will also be conflict-free, that will be an important facet for all customers.
“men and women arrive at united states simply because they search for some thing somewhat different, something a little more special than everyone features,” Benji said.
While Leibish & Co. supplies top-quality conventional diamonds, the business focuses primarily on colourful, unique jewellery. When requested exactly why the business enterprise has actually these types of a high customer return price, Benji easily pinpoints why.
“It’s a combination of exemplary services and products, fantastic service, and jewellery designed to your highest levels of excellence,” he said. “The jewelry we make isn’t your everyday, mass-produced sorts of item. Each piece is actually custom-made to perfectly suit the diamond or gem opted for because of the client.”
A Family Affair With private Service
Leibish & Co. is a true family company, with Leibish’s household members playing crucial functions in the company.
Leibish serves as Founder and chairman of business, while their partner, Rosi, will be the business’ Events Manager. Their particular oldest daughter, Chavi, functions as the Lead Jewelry Designer â that’s a huge responsibility since custom jewelry comprises more than 50% from the organization’s company, Benji stated.
Leibish’s eldest child, Yossi, is the Chief Executive Officer of Leibish & Co. Another child, Shmulik, who is a graduate of the Gemological Institute of America, may be the fundamental Diamond Buyer for any business. “Shmulik is actually, truthfully, certainly most talented color diamond experts in the industry,” Benji mentioned.
Leibish’s daughter Itzik will be the company’s COO and operates the nyc office on Fifth Avenue. Yoni, who is the youngest of Leibish’s five kids, may be the businesses CFO.
“as among the longtime people in the team, i will tell you that, even though there is no relationship, they give consideration to me personally, as well as others, section of their loved ones,” Benji mentioned. “all of us bring our personal knowledge on the company, but work together to consistently develop the firm.”
Customers are additionally handled like family members at Leibish & Co., where company invests fuel into personal solution and revenue. “if you’ve ever managed one specific agent, as an example, that is the exact same person you can expect to always cope with, no matter what you are calling or composing in approximately,” Benji said. “We don’t believe in passing clients around to different divisions when they have a concern or certain issue they want to deal with.”
Customers Come From all around the World
Leibish has actually certain different types of clients: there are customers, just who mainly store through the site, merchants, and the ones into the trade business, exactly who usually visit the organizations major practices in ny, Israel, and Hong-Kong.
Almost all of Leibish & Co.’s clients are from the united states of america. Its subsequent most well known audience is Canada, with the uk, Australia, Hong-Kong, and also the remainder of European countries.
Customers at each phase of existence store at Leibish & Co., though the majority are involving the many years of 35 and 54, Benji said. In addition, the business garners roughly 300,000 site check outs every month â and keeps nearly all of the clients returning.
“with more than a 70% return consumer rating, we stay among the most famous organizations within our market,” the guy stated.
Colorful Diamonds & Gemstones With a “Design Your Own” Option
Leibish & Co. carries high-end precious jewelry, but maintains inventory flexibility, especially for internet based consumers, Benji stated. The business offers numerous loose expensive diamonds and important gems, but its key products are customized jewellery creations.
“We keep big number of multicolor diamond and gemstone precious jewelry, with many of this rarest hues previously observed,” he mentioned. “we have been acknowledged best by our very own bread-and-butter items â yellow diamond and pink diamond wedding bands. However, we offer diamonds of almost every shade, and important gems â such as sapphires, emeralds, and rubies. We sell jewelry crafted with colorless expensive diamonds, too, but all of our expertise is in the world of color.”
For clients who’ve some thing at heart and want help that makes it a real possibility, Leibish & Co. provides a “Design your” precious jewelry device, which Benji stated is actually the preferred product.
“Naturally, when shopping for an unique part, people usually want specific stones and placing styles they’ve already dropped deeply in love with,” he mentioned. The “Design your personal” instrument allows clients to construct an item making use of the rock, establishing, and steel of these choice.
“permits them to deliver their unique aspirations your â with the expertise in artistry,” Benji told united states.
Extras & brand new on line Tools available for Leibish & Co.
As it looks forward to the long run, Leibish & Co. is actually gradually shifting toward higher-ticket items plus product range. The organization seems comfy branching out to new products as a result of the determination and enthusiasm it applies to finest its recent designs.
“we now have discussed exposing numerous extras â such as for example deluxe watches, purses, plus pencils,” Benji mentioned. “But we made a decision to hold back until we 1st perfected our very own primary type of product, which is expensive jewelry.”
Leibish & Co. is also looking for ways to continue refining the preferred internet site, as well. A proven way it intends to improve the internet based knowledge is through adding augmented fact characteristics, that’ll provide virtual shoppers more of an in-store experience.
As a business along with its sources in colourful diamonds and ecommerce, Leibish & Co. will continue to innovate in a conventional business which views modification as different, maybe not the guideline.